Current preorder period: 01
- 08 June 2009
How do I preorder??
1. Make sure you are in time for the preorder!
2. Take a look at the items on the site.
3. Click on "Preorder now!!". Or click here.
4. Fill in the form with your details and your preorder.
5. Send the form and await a reply.
If
the order form wasn't sent successfully, you can email your preorder
to: acquire@sephdraven.com.
Please
join our mailing list if you would like to
be informed when the preorder periods begin.
What happens after I preorder?
You
will be
sent an invoice within 5 days of sending your preorder. The invoice
will include the total cost of your items (and possibly the estimated
shipping costs). For shipping details, please click here.
If you do not get a reply within 5 days, please contact
us with the details of your preorder or resend your preorder.
If your preorder invoice is correct and you would like to confirm
your preorder, please send a deposit within 7 days of receiving
the invoice. For payment methods, click here.
If your payment is not received after 7 days, your preorder invoice
will be cancelled.
How do I pay for my preorder?
There are two ways to pay for your preorders. You can pay in full
to ensure shipping as soon as the items are ready. Or you can pay
a 50% deposit and pay the rest of the balance when the items are
ready.
Please
take note that cancellations of paid preorders will only be entitled
to a 50% refund, and that deposits are non-refundable if you decide
to cancel your preorder.
When will preorders be shipped?
All preorders are made after the preorder
period, and all items will be ready for shipping within two or three
months' time from the end of the preorder period. Recently, preorders
have been completed roughly around three months after the preorder
period ends, and sometimes just a bit longer.
If the preorder period ends on 9th May, and you've paid for your
items, you will be sent an email regarding the shipping of your
items between 9th June to 9th July. Those who have paid deposits
will be sent another invoice and items will be sent once the rest
of the payment has been received.
When will items be received after
they are shipped?
Items sent by registered airmail will take between one to two weeks
to reach their destinations--depending on the postal services efficiency.
Items sent by EMS will take less than a week to reach their destinations.
If
at any time you have any concerns regarding your preorders, please
contact us.
Please
feel free to contact us if you have other
questions.
return to top of page |